Customer Success Stories
At Platinum Homes we’ve built homes for more than 2,200 Kiwi families since 2003. We’re proud of this proven track record and the knowledge that we’ve made thousands of clients happy.
Here you’ll find stories from our clients about their home building journey and experience with Platinum Homes.
What others have said
Ange and Mike’s Video Story - Northland
Watch video“First home builds can be daunting to say the least. Add in a newly born baby and a wedding into the mix and you have the three biggest achievements in life. Platinum Homes did not just make it easy but made it simple, achievable and effortless…”
"First home builds can be daunting to say the least. Add in a newly born baby and a wedding into the mix and you have the three biggest achievements in life. Platinum Homes did not just make it easy but made it simple, achievable and effortless. From the beginning with Nigel Turner in the Watea Show Home right throughout the planning and paperwork stages, colour options and amendments with Dean, Belinda, Sonja and the rest of the Platinum team in Whangarei to a top quality well presented finished home.
Nigel Turner was the first point of contact we had with Platinum Homes at the Watea show home. Because of his friendly welcoming presence, the no nonsense direct information and most of all giving us, a young couple, the time of day to talk and discuss options, made us feel at ease and acknowledged as a potential client not just another nobody as we had felt in other firms which then set the scene to undertake the journey with Platinum Homes.
The acknowledgement and respect was then displayed again meeting Dean and Belinda in more of a social event for the first time. Being welcomed by them put any little remaining fears and niggles at rest with their reassurance and knowledge in the industry. We felt very comfortable in the advice and guidance they showed knowing we have little to no experience in that field. Throughout the planning and build we were kept informed on a weekly basis with further contact on progress and amendments with quick response and action. Having that weekly contact was an essential tool on their behalf, right up until the hand over and beyond the service provided was exceptional.
Would we recommend Platinum Homes to people? YES!! We have already and will continue to do so. You very rarely see positive feedback and only hear the negative but we loved our experience and would do it all over again in a heartbeat."
Ange & Mike
What others have said
Margaret’s Video Story - Northland
Watch video“I was just out walking one day and I saw this new Show Home open and it was the Platinum Show Home. I love the fact that you can have exactly what you want - whereas if you buy there’ll always be something that you don’t like…”
" I was just out walking one day and I saw this new Show Home open and it was the Platinum Show Home. I love the fact that you can have exactly what you want - whereas if you buy there'll always be something that you don't like.
The team as a whole was really good - Nigel, who was the Consultant at the Show Home was really helpful and he laid out what we would like. And David, the Construction Manager, is just so easy to talk to - that's what we found, he didn't talk 'builders talk', he spoke in words that we understood. It's just outstanding - very, very professional and top notch.
Everything was communciated as it should have been - we had weekly diaries from Belinda, which was amazing because it went into great detail, so you could read through exactly what was happening. So, it was simple and easy - they made it that way for you.
People say building a home is difficult... and it's not. Once you know what you want you just tell them and they put it all together, and if you wnat to change something you change it. So, it was just so easy to make sure we had the perfect home."
Margaret
