Customer Success Stories

At Platinum Homes we’ve built homes for more than 2,200 Kiwi families since 2003. We’re proud of this proven track record and the knowledge that we’ve made thousands of clients happy.

Here you’ll find stories from our clients about their home building journey and experience with Platinum Homes.

What others have said

“We cannot recommend Dean and Belinda highly enough…they were so patient in answering our questions – from the time we first met, right up until we got the keys to our home. We had many ideas and drawings …Dean was very helpful in guiding us about what we could do, and kept us informed of costs, estimates and options…we can honestly say, our home was built exactly how we wanted it…and we moved in within a week of the original estimated move in date. We have been living here for nearly three months and we absolutely love our home. Thank you so much to everyone involved with the build, and especially to Dean and Belinda. Would we build with them again? Absolutely!”

Andrew and Barb Richards
Waikato

From the very beginning of planning my new home – the Platinum Homes family have been the most awesome team to work with and I am over the moon with the result!

I would like to give Platinum Homes a great big thank you for helping me design and build my lovely new home. What a great team and what a pleasure to work with.

Betty McDonald
Taranaki

We thought we couldn’t afford a Platinum Home... but we worked together (with Greg and Jacqui) to achieve our dream home.

We cannot begin to thank Greg and Jacqui enough for what they did to support us novices through this process. We never felt alone, we always felt supported and never felt like a question was too much for the team…

The quality of this home is top notch. We still walk around amazed that this gorgeous house is our home. We believe that this dream home WOULDN’T HAVE been possible without them.

Jacqui and Greg, from the bottom of our hearts, we cannot thank you enough for all the time and craftsmanship your team and yourselves have put into our home.

Craig, Janne, Peter and Hamish
Waikato

Thank you Greg and Jackie for an awesome home that you guys did for us and made our dream come true. And thank you all of Platinum Homes team.

Rung Arnold
Waikato

I just want to say a massive thank you to Jacqui, Greg, Tony and the team in Waikato for their fantastic efforts of getting us in our new home.

Needless to say it’s been a tad stressful at times, as we’ve had a deadline to work with, but they had gone above and beyond to get us there in time. Not only have they provided us with a beautiful home, our first home, with quality and beauty, but their services have been nothing short of exceptional! I even shed a tear when we saw the finished product!

They knew we had a strict budget and they did what they could to get us there! Truly genuine people. It’s been an honour to work with such a great team of people and we highly recommend them to anyone. If we ever get this opportunity again Platinum will most definitely be our choice! A big Thank you again to Greg Johnson and his team!!!

Krissy Hall
Waikato

When we say dreams do come true then we have to say it comes true when you have Greg, Jacqueline, Toney and their team are there to build your home. Our journey started with just a dream, and we never thought that we will have our first home built well above our expectation. But it came true, still sometimes unbelievable. Long story short, if you want superb customer service then call this team, if you have a dream that you need to make it happen then call this team and finally if you want a HOME then call Greg, Jacqueline, Toney the Waikato platinum HOMES team.

You guys are awesome!!!!!!! Thanks a lot!

Shovneet Raymond Lal
Waikato

Dave Walls has provided excellent support and advice - right through the process. We are very happy our new Platinum Home. Congratulations to Dave, Mandy & Steve, we found them great ambassadors for Platinum Homes - a credit to the brand!

Mike and Brigid Carroll
Hawkes Bay

Peter built his first home with Platinum Homes Taranaki as an investment in 2015. He returned the following year to build another home. Again for investment purposes. Peter has since gone on to complete his third investment home and has just signed up to build his own home with us. Thank you Peter.

“If you're thinking a new home in Taranaki would be the perfect investment in your future - talk to the team at Platinum Homes”.

Peter Spurway
Taranaki

Ange and Mike’s Video Story - Northland

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“First home builds can be daunting to say the least. Add in a newly born baby and a wedding into the mix and you have the three biggest achievements in life. Platinum Homes did not just make it easy but made it simple, achievable and effortless…”

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"First home builds can be daunting to say the least. Add in a newly born baby and a wedding into the mix and you have the three biggest achievements in life. Platinum Homes did not just make it easy but made it simple, achievable and effortless. From the beginning with Nigel Turner in the Watea Show Home right throughout the planning and paperwork stages, colour options and amendments with Dean, Belinda, Sonja and the rest of the Platinum team in Whangarei to a top quality well presented finished home.

Nigel Turner was the first point of contact we had with Platinum Homes at the Watea show home. Because of his friendly welcoming presence, the no nonsense direct information and most of all giving us, a young couple, the time of day to talk and discuss options, made us feel at ease and acknowledged as a potential client not just another nobody as we had felt in other firms which then set the scene to undertake the journey with Platinum Homes.

The acknowledgement and respect was then displayed again meeting Dean and Belinda in more of a social event for the first time. Being welcomed by them put any little remaining fears and niggles at rest with their reassurance and knowledge in the industry. We felt very comfortable in the advice and guidance they showed knowing we have little to no experience in that field. Throughout the planning and build we were kept informed on a weekly basis with further contact on progress and amendments with quick response and action. Having that weekly contact was an essential tool on their behalf, right up until the hand over and beyond the service provided was exceptional.

Would we recommend Platinum Homes to people? YES!! We have already and will continue to do so. You very rarely see positive feedback and only hear the negative but we loved our experience and would do it all over again in a heartbeat."

Ange & Mike

What others have said

We are so happy with our new home, it is everything we wanted and more. The team at Platinum were very friendly and easy to deal with… If we were going to build in the future we would definitely use Platinum Homes again.

Adam and Nicola Warner
Taranaki

Our experience with Platinum Homes was amazing! Views were important to us and Platinum created the perfect home ensuring every room had a fabulous outlook… nothing was too much trouble. We absolutely love our new home, as do our guests — we’ve even been asked to host our next family wedding here!

Peter and Christine Moffitt, Oakura
Taranaki

Our decision to work with Platinum Homes made this process enjoyable & stress-free. (They) were always available to answer any queries we had… (their) patience, dedication & knowledge was invaluable.

If you are looking for a quality build combined with expertise & a can do attitude I would highly recommend Platinum Homes.

Anonymous
South Auckland

We are loving our new home, it is fantastic

Kay & Graham Ardern
Rodney

We would have no hesitation in recommending the Platinum Homes Team to anyone who was considering a new home build.

Sharyn & Daniel Fitzpatrick
South Auckland

This is the second time we’ve built with the Team from Platinum Counties…

When we came to our second build we automatically went back with all our list of hopes and dreams and somehow we came up with a great result from a modern standard plan. We are really happy with the result and Platinum have done a great job of bringing it all together…

… the quality compared to many other new builds we have seen is right up there with the best.

Ange & Mike Hook
South Auckland

Anticipating building our retirement home, my wife spent several years frequenting show homes in order to ascertain what was available, at what price, to gain ideas and to evaluate the end products (the houses). Eventually, she found the exact home and floorplan. A Platinum show home in Karaka. I visited the show home and was also impressed…

…My wife had been very taken with the quality of finish of the Platinum show homes and said so to the female sales consultant. I distinctly remember her reply. She said that a lot of the quality that Platinum put into their houses, you don’t see. I now understand what she meant. Even now, when the house is finished, I know and appreciate what is underneath each surface. The quality of workmanship from beginning to end was very impressive.

When the house was finished I got a final pleasant surprise, the finish of the house was to as high of a standard as the show homes. I honestly had expected there to be some difference. So, a stunning house, built to budget and flawless. What more can you want?

All in all, a fascinating and enjoyable experience. Thank you.

Peter & Brigid Liddle
Rodney

Margaret’s Video Story - Northland

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“I was just out walking one day and I saw this new Show Home open and it was the Platinum Show Home. I love the fact that you can have exactly what you want - whereas if you buy there’ll always be something that you don’t like…”

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" I was just out walking one day and I saw this new Show Home open and it was the Platinum Show Home. I love the fact that you can have exactly what you want - whereas if you buy there'll always be something that you don't like.

The team as a whole was really good - Nigel, who was the Consultant at the Show Home was really helpful and he laid out what we would like. And David, the Construction Manager, is just so easy to talk to - that's what we found, he didn't talk 'builders talk', he spoke in words that we understood. It's just outstanding - very, very professional and top notch.

Everything was communciated as it should have been - we had weekly diaries from Belinda, which was amazing because it went into great detail, so you could read through exactly what was happening. So, it was simple and easy - they made it that way for you.

People say building a home is difficult... and it's not. Once you know what you want you just tell them and they put it all together, and if you wnat to change something you change it. So, it was just so easy to make sure we had the perfect home."

Margaret