Our Process

When building a house with Platinum Homes, we do everything to make your building journey as enjoyable and stress-free as possible. We do the legwork to make the process as smooth as possible — from design to completion.

Father and daughter in front of fireplace in lounge

Deciding to build a house is an exciting time in your life - whether it’s your first home or your next. It’s a big step. Daydreaming about styling your home and picturing yourself relaxing on the patio is all part of the experience, but there’s plenty to think about before diving in.


That’s why we’ve designed this streamlined process for your Platinum home journey.

People discussing around laptop

1. Your initial appointment.

Get in touch with our showhome or sales centre in the area you’d like to build. They’ll arrange an initial meeting with your local New Home Consultant.

Your Consultant will get to know you and understand your lifestyle, particular needs and budget. This home will be built to suit you and your family, so think about what’s important to you and how it can be incorporated into the plan. Our New Home Consultants are here to answer your questions, to listen and learn from you.

Black and white kitchen bar area

2. Choosing your home.

Your New Home Consultant will help you to identify your requirements and the things most important to you, before presenting you with a solution.

If you want to build a Platinum Homes design, we’ll help you find a suitable section (if you don’t already have one) and choose a plan that fits your section and meets your requirements. If you want to change one of our plans, we’ll work with you on your required changes and modifications.

If you choose a Platinum Homes house and land package, we’ll help you select one that meets your requirements for location, features and budget. If you want a custom design, we’ll work closely with you throughout the design process to ensure it fits you and your lifestyle.

Man sketching house designs

3. Refining your home design.

Once you have selected your home, we’ll help you select materials and finishes – taking inspiration from a site visit or conversation with a specialist if required.

Once the details are finalised, we will then prepare and price the building contract for your new Platinum home. We will also ask for a small deposit for preparing the drawings required by your local council for the building consent.


At this point you’ll be wondering when you’ll be able to move into your new home. Every Platinum home is unique and there are many factors that can impact the timeframe of your build. Your New Home Consultant will keep you updated and give you expected timeframes as you move through the planning phase.

Two men shaking hands

4. Getting ready for construction.

Your local council must sign off the design and issue a building consent.

Once it’s all signed off, we can start building your new home. You will meet your Construction Manager, who will take over from your New Home Consultant as your main point of contact for the building phase. It’s finally time to get ready for your new home to be built.

Builder climbing down ladder

5. Construction of your home.

Time to build your home. The building phase is managed by your Platinum Homes Construction Manager.

Your Construction Manager will update you as each key milestone is achieved. They’ll let you know when the slab goes down, the roof goes on and when your kitchen is completed. The timing of these milestones varies from home to home, so questions about your timings will be answered by your Platinum Homes Construction Manager.

White lounge with exposed rafters

6. Completion of your new home.

When your home is finished your local council will confirm that it meets the requirements of your building consent.

Once this is confirmed - you can move in! Your New Home Consultant will contact you to arrange a time for our handover at your new home. They will help you get to know your new home and explain all you need to know. They’ll also present you with our Welcome Home Pack, which includes care instructions for your new home plus your warranty option.

At Platinum Homes we’ve built homes for more than 2,200 Kiwi families since 2003. We’re proud of our proven track record, but what really matters to us is making our clients happy.

Frequently asked questions

Questions about the process and how to start

We suggest you start by making an appointment with a New Home Consultant at your local Platinum Homes showhome. From there, we’ll guide you through the process. It’s as easy as that!

Reading through our lookbook and spending some time here on the Platinum Homes website will also help prepare you for our first meeting. If you’d like a hard copy of the lookbook, please give us your details and we’ll send one out to you.

We don’t assume you will know anything about building a home. That’s our area of expertise and we are here to guide you through the process. Contact your local Platinum Homes team to make an appointment with a New Home Consultant. They will talk you through the process and what you need to know to get started.

Contact your local Platinum Homes team and make an appointment to meet with a New Home Consultant to discuss your plans. If possible, bring the LIM report for your section with you.

We don’t provide a demolition and clearance service, but we can refer you to someone who can do this for you. While that’s happening, we’ll work with you on the design of your new Platinum Home.

There’s nothing you need to do anything before meeting with us. Your New Home Consultant is trained to ask the right questions and gather the information that we need to get things rolling. You may find it helpful to have a browse through this website before meeting us. You’ll find a wishlist feature where you can save your favourite plans and style swatches, so you can discuss these with your New Home Consultant.

Questions about costs, budgets and finance

Every Platinum home is unique because it reflects the individual requirements of its owner. Size, layout, fittings and finishes are chosen by you and influence the final building cost. Whatever you’re looking for, your local Platinum Homes team will work with you to deliver a premium property that’s tailored to your budget.

Platinum Homes house and land packages are pre-costed, so the advertised price is the final cost – unless you choose enhancements or changes to the finishes.

Platinum Homes are a market leader in delivering exceptional value in a quality new home. We constantly review national and regional industry data to ensure our pricing and product offer is right on the money. That is why we can offer the Best Value Promise – the best value home for your budget.

Platinum Homes doesn’t offer a finance or lending service – but we have a great relationship with NewBuild who are specialists in financing new home building. If you would like to know more about how NewBuild could help you, your Platinum Homes New Home Consultant can arrange an appointment for you with a one of their representatives.

New homes are not subject to the same Reserve Bank lending restrictions as existing homes. It may be possible for you to build a new home if you have a deposit less than 20%, however every lending situation is different. Our advice is to ask your mortgage provider or a company like NewBuild, who are specialists in financing new home building. If you want to know more, your Platinum Homes New Home Consultant can arrange an appointment for you with a NewBuild representative, who will be able to answer your questions about deposits and repayment amounts.

: If you are a first home buyer you may be able to withdraw some, or all, of your KiwiSaver funds to put towards your deposit. You need to have been a member of KiwiSaver for at least three years. We recommend talking to your provider to find out if you are eligible

We know how significant this investment is for you. Every home we build has the added assurance of comprehensive third-party construction insurance – which guarantees your home will be finished.

Still looking for an answer to your question?